Shipping

Last Updated: November 2025

We want every order to arrive safely and in a timely manner. This Shipping Policy explains how we process and deliver physical products.

1. Processing Times

Orders typically ship within 2–5 business days. During holidays or product launches, processing may take slightly longer, and we appreciate your patience.

2. Shipping Methods

We ship through USPS or comparable carriers. Options and estimated delivery times will appear at checkout.

3. Shipping Costs

Shipping fees are calculated at checkout based on weight, destination, and carrier rates.

4. Delivery Concerns

If issues arise during transit, please contact us at helpplease@careroots.co.
We will work with the carrier to investigate, but we cannot assume responsibility for delays or errors caused by incorrect addresses or carrier disruptions.